Careers

Job title: Facility Maintenance (Cross-Functional)

Status: Non-Exempt

Department: Operations

Reports to: ALSS & Fleet Lead Technician

Grade: O

Salary Range: $39,408.00 to $43,464.00 Per Annum

Position Summary: The Facility Maintenance Technician is responsible for supporting the operation, maintenance, repair, and upkeep of the Cayman Turtle Conservation & Education Centre's facilities, grounds, fleet assets, utilities, equipment, Aquatic Life Support Systems (ALSS), and related infrastructure. The position performs a variety of skilled and semi-skilled maintenance, operational, and support duties to ensure the safe, efficient, and reliable operation of the Centre. While the role maintains a primary focus on facility maintenance activities, the incumbent is expected to provide cross-functional support across Facilities & Grounds, Maintenance & Fleet, and ALSS & Utilities operations based on operational requirements. The Facility Maintenance Technician plays an important role in maintaining the Centre's infrastructure assets and supporting the organization's conservation, education, research, tourism, and operational objectives.

General Purpose: Under the direction of the assigned ALSS & Fleet Lead Technician, the Facility Maintenance Technician is responsible for carrying out preventive maintenance, inspections, repairs, operational monitoring, grounds maintenance, equipment servicing, and infrastructure support activities throughout the Centre. The role requires flexibility and the ability to work across multiple infrastructure disciplines, including facilities maintenance, grounds operations, fleet support, utilities, aquatic systems, and emergency preparedness activities.

DUTIES AND RESPONSIBILITIES

1. General Infrastructure Operations
   1. Perform routine maintenance, repairs, inspections, and operational support activities throughout the Centre.
   2. Complete assigned work orders and preventive maintenance tasks in a timely and efficient manner.
   3. Conduct daily inspections of facilities, equipment, infrastructure, vehicles, utilities, and operational areas.
   4. Report maintenance deficiencies, safety hazards, equipment failures, and operational concerns promptly.
   5. Assist with inventory control, stock management, and maintenance of tools, equipment, spare parts, and supplies.
   6. Maintain accurate maintenance records, inspection reports, logs, and work documentation.
2. Facilities & Grounds Support
   1. Assist with the maintenance and repair of buildings, pathways, fences, gates, visitor facilities, staff facilities, venues, and park infrastructure.
   2. Support landscaping, irrigation, grounds maintenance, vegetation management, beautification projects, and general site cleanliness.
   3. Perform basic carpentry, painting, plumbing, concrete, janitorial, and repair work as assigned.
   4. Assist with event setup, breakdown, and operational support activities.
   5. Assist with fire safety inspections, emergency equipment checks, and facility compliance activities.
3. Maintenance & Fleet Support
   1. Assist with inspections, servicing, maintenance, and repairs of vehicles, machinery, equipment, generators, and fleet assets.
   2. Support preventive maintenance programmes and equipment servicing schedules.
   3. Assist with mechanical, plumbing, HVAC, electrical, and infrastructure repairs.
   4. Assist with monitoring fleet condition, maintenance schedules, and operational readiness.
   5. Maintain fleet equipment, maintenance tools, and operational equipment in a safe and serviceable condition.
4. ALSS & Utilities Support
   1. Assist with the operation, maintenance, monitoring, and repair of the Aquatic Life Support Systems (ALSS), seawater pumping infrastructure, utility systems, generators, and related equipment.
   2. Assist with monitoring water flow, utility systems, pumping equipment, filtration systems, and associated infrastructure.
   3. Record operational readings, maintenance activities, inspections, and system performance data
   4. Support water management activities during routine operations and emergency situations.
   5. Assist with maintaining pumps, valves, pipelines, filters, and utility infrastructure as assigned.
5. Emergency Preparedness and Operational Support
   1. Participate in hurricane preparedness, emergency response, and recovery operations.
   2. Assist with business continuity activities during infrastructure failures and operational emergencies.
   3. Respond to after-hours call-outs when required.
   4. Support conservation activities, turtle releases, special projects, events, and other operational initiatives as assigned.
   5. Perform other related duties as assigned by the Senior Infrastructure Technician or Infrastructure & Facilities Manager.

ESSENTIAL SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: 

1. High School Diploma or equivalent qualification.
2. Technical certification, vocational training, trade qualification, or relevant work experience in facilities maintenance, construction, plumbing, electrical systems, mechanical systems, fleet maintenance, utilities, landscaping, or related disciplines would be advantageous.
3. Minimum of two (2) years' experience in maintenance, construction, facilities operations, grounds maintenance, utilities, fleet operations, or a related field preferred.
4. Basic knowledge of mechanical, plumbing, electrical, irrigation, construction, landscaping, fleet, utility, or aquatic systems.
5. Ability to safely operate hand tools, power tools, equipment, machinery, and vehicles.
6. Good troubleshooting and problem-solving skills.
7. Ability to read and follow operating procedures, safety instructions, maintenance schedules, and work orders.
8. Basic computer literacy and ability to use Microsoft Office applications.
9. Valid Group 2 Driver's Licence preferred or ability to obtain one.
10. Must be PADI-certified or able to successfully obtain PADI certification.
11. Ability to work independently and as part of a team.
12. Strong work ethic, reliability, and commitment to safety.

INTERPERSONAL AND COMMUNICATION SKILLS

1. Effective verbal and written communication skills in English. 
2. Ability to interact professionally with staff, suppliers, and guests. 
3. Team-oriented with the ability to motivate and support colleagues. 
4. Positive, approachable, and cooperative attitude.

PERFORMANCE MANAGEMENT: This role is expected to perform assigned duties safely, efficiently, and in accordance with established policies, procedures, and performance standards. The incumbent is responsible for maintaining attendance, productivity, safety compliance, and professional conduct consistent with organizational expectations.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

1. Ability to perform physically demanding tasks including lifting, bending, climbing, and standing for extended periods. 
2. Work in outdoor environments subject to heat, humidity, rain, and marine conditions. 
3. Exposure to mechanical equipment, noise, and water systems. 
4. May be required to work irregular hours, weekends, and during emergency situations (e.g., hurricanes). 
5. Travel across large areas of the park as part of daily duties.

IMPACT: This role has a direct impact on the safe, efficient, and reliable operation of the Centre's facilities, grounds, fleet assets, utilities, equipment, and aquatic systems. By supporting maintenance, inspections, repairs, and operational activities across multiple infrastructure functions, the position contributes to employee and visitor safety, animal welfare, infrastructure reliability, operational continuity, customer experience, and regulatory compliance. The role plays an important part in protecting organizational assets, minimizing operational disruptions, supporting emergency preparedness activities, and maintaining the overall appearance and functionality of the Centre.

COMPLEXITY: This role involves a high level of complexity due to the need to maintain and troubleshoot a wide range of mechanical, plumbing, and water treatment systems across multiple locations within the Park. The position requires strong analytical and problem-solving skills to diagnose faults, prioritize tasks, and implement effective solutions, often under time constraints or in emergency situations. The technician must balance routine preventative maintenance with urgent repairs, while also adapting to changing operational demands and environmental conditions, including inclement weather.

LANGUAGE SKILLS: This position requires proficiency in both written and spoken English to effectively communicate with team members, supervisors, suppliers, and guests. The role involves understanding and interpreting technical manuals, safety procedures, and maintenance documentation, as well as accurately recording daily activities and reporting issues. Clear communication is essential to ensure safe operations, efficient teamwork, and proper coordination during routine tasks and emergency situations.

HOURS OF WORK: This is a Full-time position. Days and hours of work are on a rotational schedule from Monday to Sunday, 8:00 AM – 5:00 PM, or as per the required schedule according to the business needs (45 hours a week).

General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.